One BPM - Profiting from Process

Business Process Management

BPM a definition – "Business process management (BPM) is a systematic approach to improving an organization's business processes. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment"

Process for process sake is no advantage; rather, the definition “process initiatives” should be about achieving business benefits and ultimately profiting from process.

Good Process - Getting started

Capturing process is fairly straightforward. Understanding the end-to-end process of how your business operates is at the heart of delivering robust operations. Defining and capturing what you do is the first real step to achieving benefits.

Good Process Benefits

  • Defined standard process with identified owners
  • Common understanding of what you do
  • Knowledge retention a reference source for everyone, helping with training and induction

Better Process – Measuring

Without measurement all that is achieved is change: are things better or worse? Who knows? Having performance measures lets you know how you are doing and helps identify underperforming process. Once you can measure performance you can use that data to make informed decisions around improvement.

Better Process Benefits

  • Help your organisation make informed decisions
  • Reduces errors
  • Increases efficiency

Best Process

With defined and measured process you can take a closer look at what you do, carry out Activity Based Costing or analyse the impact of reducing time or volume.

Great Business Process Management helps you focus on the development of value-adding processes in order to improve their effectiveness and visibility.

Best process appropriately implemented, will provide a source for strategic competitive advantage increasing employee and customer value, reduce operating costs while improving quality.

  • Activity Based Costing
  • Redesign & scenario planning
  • Making data based decisions
  • Reducing time to implement new process